Shipping Timeframe
Orders are shipped within 1–3 business days after payment is received (holidays/weekends may cause delays).
Order Processing: Within 24 hours after confirmation (excluding holidays/weekends).
Lead Time
Total delivery time: 7–12 business days (including 5–7 business days for shipping).
Shipping Method: Air freight.
Cost Information
Shipping: Free.
Additional fees may apply if the shipping address is incorrect or changed.
Notification Service
After shipment, a logistics/shipping confirmation email will be sent.
Checking Order Status
Email Notification: You will receive an email containing a tracking number after your order has
been shipped.
Use this tracking number to check the status of your order.
Note: Tracking information may not be available until up to 48 hours after shipment.
Online Tracking:
You can track your shipment online using the following link:
https://www.17track.net
If Your Order Arrives Damaged
1. Please contact us as soon as possible at S99GPSWatch@outlook.com.
2. Provide your order number so that we can accurately locate and verify your purchase.
3. Provide photos of the product condition clearly showing its current condition, so that we can understand the issue.
4. We will assess the situation:** Based on the order information and product photos, our professional team will conduct a detailed assessment.
5. We will offer a solution:** After the assessment, we will do our best to find a satisfactory solution for you.
Contact Customer Service
If you have not received your order within 2 days after order confirmation, please contact us by email at S99GPSWatch@outlook.com.
Please provide us with your name and order number, and we will handle the matter accordingly.
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